Zoom Virtual Agent SDK for web embeds. Use for campaign or entry ID chat launch, event-driven controls, user context updates, and CSP-safe deployment.
Install with the open skills CLI (global, non-interactive — available in every Claude Code session):
npx skills add anthropics/knowledge-work-plugins --skill "virtual-agent/web" -g -a claude-code -yOr manually — clone and copy the skill directory (SKILL.md + companion files):
git clone --depth 1 https://github.com/anthropics/knowledge-work-plugins /tmp/knowledge-work-plugins && cp -r /tmp/knowledge-work-plugins/partner-built/zoom-plugin/skills/virtual-agent/web ~/.claude/skills/virtual-agent-webPart of the build-zoom-virtual-agent skill collection — installing the parent includes this skill.
This skill is a directory: SKILL.md is the entry point; the files below ship with it.
---
name: virtual-agent/web
description: "Zoom Virtual Agent SDK for web embeds. Use for campaign or entry ID chat launch, event-driven controls, user context updates, and CSP-safe deployment."
user-invocable: false
triggers:
- "virtual agent web"
- "zoomCampaignSdk"
- "zcc-sdk"
- "campaign embed"
- "entry id"
- "waitForReady"
- "engagement_started"
---
# Zoom Virtual Agent SDK - Web
Official docs:
- https://developers.zoom.us/docs/virtual-agent/web/
- https://developers.zoom.us/docs/virtual-agent/web/reference/
## Quick Links
1. [concepts/lifecycle-and-events.md](concepts/lifecycle-and-events.md)
2. [examples/campaign-and-entry-patterns.md](examples/campaign-and-entry-patterns.md)
3. [references/web-reference-map.md](references/web-reference-map.md)
4. [troubleshooting/common-issues.md](troubleshooting/common-issues.md)
## Hard Guardrails
- Gate calls behind readiness (`zoomCampaignSdk:ready` or `waitForReady()`).
- Do not call `show/hide/open/close` before SDK initialization.
- Keep CSP and script host policy validated before debugging business logic.
- Prefer campaign embed over entry ID when minimizing user friction is a priority.
## Chaining
- Product-level architecture and drift checks: [../SKILL.md](../SKILL.md)
- Contact Center web context: [../../contact-center/web/SKILL.md](../../contact-center/web/SKILL.md)
- OAuth or REST for backend workflows: [../../oauth/SKILL.md](../../oauth/SKILL.md), [../../rest-api/SKILL.md](../../rest-api/SKILL.md)
Give the agent its own dedicated email inbox via AgentMail. Send, receive, and manage email autonomously using agent-owned email addresses (e.g. hermes-agent@agentmail.to).
Operate the Antigravity CLI (agy): plugins, auth, sandbox.
AudioCraft: MusicGen text-to-music, AudioGen text-to-sound.