servicenow-mcp is a comprehensive, production-ready MCP server for ServiceNow that allows integration with various AI tools to automate and manage ServiceNow modules efficiently.
From the registry: 400+ ServiceNow tools across all modules — ITSM, CMDB, HRSD, CSM, SecOps, and more.
Please install the `servicenow-mcp-aartiq` MCP server into my current AI client (that's you).
Required prerequisites (do these first if not already done):
- **ServiceNow instance** — ServiceNow instance URL and credentials. Free PDI available at developer.servicenow.com (https://developer.servicenow.com)
- **Node.js 20+** — Required runtime
Canonical MCP server config (stdio transport):
- command: `node`
- args: ["<path-to-servicenow-mcp>/dist/server.js"]
- required environment variables:
- `SERVICENOW_INSTANCE_URL`: ServiceNow instance URL (example: `https://yourinstance.service-now.com`)
- `SERVICENOW_AUTH_METHOD`: Authentication method: basic or oauth (example: `basic`)
- optional environment variables:
- `SERVICENOW_BASIC_USERNAME`: ServiceNow username (required if auth_method=basic) (example: `admin`)
- `SERVICENOW_BASIC_PASSWORD`: ServiceNow password (required if auth_method=basic) (example: `<your-password>`)
Note: Same as servicenow-mcp (duplicate slug pointing to same repo: aartiq/servicenow-mcp). 400+ tools, 31+ ServiceNow modules. Clone and build required.
Add this MCP server to my current client's config in the correct format for you. If you need secrets or credentials I haven't provided, ASK me — do not invent values or leave raw placeholders. After adding it, tell me how to verify the server is connected.WRITE_ENABLEDrequiredEnables create/update operations across ITSM, HRSD, CSM, Agile.CMDB_WRITE_ENABLEDrequiredEnables create/update operations in the CMDB.SCRIPTING_ENABLEDrequiredEnables business rules, script includes, and changesets.NOW_ASSIST_ENABLEDrequiredEnables AI Agentic Playbooks, NLQ, and AI Search.Control Unreal Engine to browse assets, import content, and manage levels and sequences. Automate…