AI-First Full Stack Marketer

Role

Sendbird is seeking an AI-First Full-Stack Marketer reporting to the Product Marketing Lead to build a modern storytelling engine for Delight.ai. This person will span customer marketing and product marketing: finding customer stories, shaping product angles, creating assets, and distributing them quickly using AI.

Key Responsibilities

• Conduct customer conversations and product discovery to identify high-value stories and insights.
• Synthesize market and product understanding to define positioning and narrative angles.
• Create and ship marketing assets (case studies, videos, social content, sales decks, landing pages) and iterate quickly based on performance.
• Use AI tools to accelerate content production and experimentation, enabling faster cycles from insight to distribution.
• Measure performance, learn from outcomes, and optimize storytelling and distribution.
• Collaborate across product, sales, and customer teams to surface and amplify customer success.

Requirements

• 4+ years of experience in marketing or product management.
• B2B marketing experience.
• Demonstrable work/portfolio you can point to and claim ownership of.
• Comfortable learning and adopting new AI tools and workflows quickly; able to move at high velocity and independently drive projects to completion.

Team & Reporting

• Reports to the Product Marketing Lead and will operate across customer and product functions as a generalist storyteller.

Compensation & Work Policy

• Estimated cash compensation range (San Francisco Bay market): $140,000 - $180,000.
• Flexible work schedule with an expectation that employees within an hour’s commute of an office gather with their team in-office at least three days per week (actual office requirements may vary by role).

Benefits (selected)

• PTO and leave: 20 days PTO, 13 paid US company holidays, 7 sick days, 1 volunteer day, 2 rest/rejuvenation days, and a birthday day off.
• Company-subsidized medical, dental, and vision insurance; flexible spending accounts; parental leave; life and disability insurance.
• Annual “Be Your Best Self” stipend of $3,500 (prorated after 3 months) for professional development, wellness, and related expenses.