AI Operations Specialist | Enablement

Role

As an AI Product Operator, you will accelerate company-wide AI adoption by building, deploying, and iterating AI-driven automations and copilots for non-engineering teams. You will partner with business teams to map processes, implement low-code/no-code workflows, measure impact, and train internal champions to embed AI practices into daily work.

Key Responsibilities

• Deploy dozens of AI-driven automations or copilots across targeted non-engineering teams within 6–12 months.
• Drive adoption and enablement so hundreds of team members use deployed workflows in daily work (>90% active usage target).
• Map processes and build workflows using low-code/no-code and copilot tools, and orchestrate integrations.
• Measure impact using dashboards and QA checks; iterate based on user feedback and metrics.
• Seed an AI-native culture by coaching internal “AI champions”, creating templates, and embedding practices into team norms.

Requirements

• 2–5 years in product management, product ops, BizOps, strategy, technical program management, revenue operations, or similar roles.
• Demonstrated experience applying AI to build, ship, and transform work in prior teams or projects.
• Technical fluency with low-code/no-code and copilot tools (examples called out include Notion, n8n, Gumloop, Cursor, Claude Code), plus experience with SQL, BI tools, APIs, scripting, or integrations.
• Strong operational empathy and ability to partner with business teams to understand challenges and deliver rapid solutions.
• Strong communicator able to produce clear documentation and run effective internal training and enablement sessions.
• Self-starter with high ownership, comfortable working autonomously and with ambiguity.

Nice-to-Haves

• Familiarity with departmental workflows in Sales, CX, Finance, Risk, HR, etc.
• Prior experience in internal enablement or change management programs.

Not for you

• If you prefer strategy briefings over hands-on delivery, focus on AI research or building models rather than applied AI work, or prefer people management over hands-on solution building, this role may not be a fit.

Benefits

• 100% medical, dental & vision insurance coverage for you
• Partial coverage for your dependents
• One Medical annual membership
• 401k (including employer match)
• Flexible PTO
• Fertility HRA (up to $10,000 per year)
• Parental Leave
• Pet insurance
• Centralized home-office equipment ordering
• Health and Wellness stipend
• In-office perks (lunch, snacks, drinks)
• Budget for intra-office travel
• Relocation support to NYC or SF (as needed)

Compensation

• Compensation Range: $114,200 - $184,050 (USD)