Associate Technical Program Analyst

Role

Associate Technical Program Analyst / Technical Program Manager supporting Platform Services (PaaS) to own execution, operational follow‑through, and outcome validation across internally developed private‑cloud platform services and integrated vendor tools. The role blends product judgment with hands‑on technical contributions such as data analysis, dashboarding, light coding, and responsible use of Generative AI.

Key Responsibilities

• Own end‑to‑end execution of initiatives across Platform Services, from signal intake and problem framing through delivery, rollout, and operational closure.
• Translate developer, platform, and operational signals into clear problem statements, success criteria, and prioritized execution plans.
• Manage cross‑team dependencies, sequencing, and execution risk across internally developed services and vendor integrations.
• Drive release readiness, post‑release validation, incident follow‑up, and durable root‑cause remediation to reduce repeat incidents.
• Develop deep understanding of private‑cloud platform services, build and deployment workflows, and the developer tooling ecosystem.
• Perform hands‑on data analysis using SQL and related tools; build and maintain dashboards and metrics to track platform health, adoption, delivery progress, and developer experience.
• Apply light coding or scripting to automate analysis and improve data quality; leverage Generative AI responsibly for analysis, documentation, prototyping, and “vibe coding” with governance and validation.
• Act as the primary execution liaison between platform engineering, partner teams, and stakeholders; communicate progress, risks, and outcomes to technical and non‑technical audiences.

Requirements

Basic Qualifications

• 3+ years relevant experience with a Bachelor’s degree, or 2+ years with an advanced degree.
• Experience with large‑scale, distributed systems or platform services.
• Demonstrated ability to operate independently with end‑to‑end ownership of execution and outcomes.

Preferred Qualifications

• Experience with PaaS, private‑cloud platforms, CI/CD systems, or developer infrastructure.
• Strong proficiency in SQL and experience with complex data models across RDBMS, Hadoop, or NoSQL systems.
• Hands‑on experience with dashboarding, analytics, or observability tooling.
• Working knowledge of agile practices (Scrum and/or Kanban) and delivery tools (e.g., Jira).
• Ability to perform light coding or scripting and use exploratory or “vibe coding” for discovery and prototyping.
• Comfort applying Generative AI tools to accelerate analysis and documentation while maintaining quality and governance.
• Strong interpersonal and influencing skills; self‑directed and outcome‑oriented.

Working Model

This is a hybrid position. Visa requires at least 3 days in office; specific in‑office schedule will be confirmed by the hiring manager.