Customer Engineer

Role

Kernel is hiring a Founding Customer Engineer to work directly with customers and contribute to the developer platform that enables AI agents to interact with real applications. This is a hands-on role combining engineering, solutions work, and developer advocacy.

Key Responsibilities

• Support enterprise customers with hands-on solutions engineering and embedded technical assistance
• Build open-source tools, libraries, demos, and integrations that improve developer experience
• Engage with the developer community on GitHub, Slack, and Twitter; answer questions and amplify projects
• Contribute technical content to Kernel’s blog to educate and grow developer adoption
• Influence product direction and company culture as an early founding team member

Requirements

• Proven ability to ship tools, projects, and ideas that advance a developer ecosystem
• Strong engineering background and active coding skills; emphasis on delivering great developer experience (“vibe code”)
• Experience working with developers: understanding what excites and frustrates them and how to communicate effectively
• Desire for high-impact work in a small, fast-moving team

What You Can Expect

• Industry-competitive salary and above-market equity
• Premium medical and dental coverage including dependent coverage
• $1,000/month budget for LLM usage fees
• Daily lunches provided and unlimited PTO
• 401(k) with company match and relocation assistance
• Small, senior-level team with default asynchronous processes and minimal bureaucracy (about two meetings a week)

Hiring Process

• Introductory calls with co-founders (approximately 30 minutes each)
• Half-day on-site or virtual practical collaboration session with team and co-founders
• Offer

Compensation

• Compensation Range: $150,000 - $225,000