Engineer Manager (People & Delivery Leader)

Role

The Engineering Manager leads people, delivery, and team health across multiple product development teams. The primary mission is to build high-performing teams, create a culture of continuous improvement, reduce cycle time, and ensure predictable delivery of high-quality software. The role emphasizes coaching, organizing and sequencing work, removing friction, and enabling engineers rather than being the deepest technical expert.

Key Responsibilities

• People Leadership & Team Health

  • Coach engineers on ownership, collaboration, communication, and growth.
  • Conduct regular 1:1s focused on development, clarity, and wellbeing.
  • Create a psychologically safe, high-trust culture and grow team capability through feedback and strong engineering practices.

• Delivery & Execution Ownership

  • Own end-to-end delivery: planning, execution, and reliable shipping of work.
  • Establish predictable team rhythms (planning, standups, reviews, retros).
  • Prioritize, scope, and sequence work; surface risks early and propose mitigations.
  • Continuously reduce cycle time and eliminate systemic blockers.

• Partnership With Product & Principals

  • Translate product objectives into clear engineering plans and maintain alignment on priorities and trade-offs.
  • Lean on Principal Engineers for deep technical decisions and ensure teams follow shared architectural patterns.

• Developer Experience & Team Efficiency

  • Own developer experience: tooling, process, friction points, and quality of life.
  • Identify and remove systemic blockers (slow CI, unclear processes, brittle testing).
  • Champion continuous learning and adoption of modern engineering practices.

• Light Technical Contribution & Release Coordination

  • Participate in code reviews and make small, high-leverage IC contributions when needed.
  • Partner with Release & Ops to ensure deployments are safe and supportable and that incidents lead to systemic improvements.

• Leadership & Communication

  • Provide clear updates to VP Engineering and Product, advocate for teams, and represent engineering in cross-functional discussions.

Requirements

Required

• Strong background in technology, software delivery, or engineering-adjacent fields.
• Experience leading or coordinating engineering work (team lead, TPM, EM, Sr Engineer, etc.).
• Ability to understand system designs, ask the right technical questions, and partner with Principal Engineers.
• Strong delivery and project leadership experience.

Preferred

• Prior experience as a software engineer (any language).
• Familiarity with Ruby on Rails or modern web application architecture.
• Experience working with AWS or similar cloud platforms.

Success Measures (12-Month View)

• Predictable Delivery: commitments met with transparency and few surprises; healthy, achievable roadmap.
• Quality & Reliability: decline in incidents and regressions with fixes addressing systemic causes.
• Developer Experience: improved cycle and lead time; reduced daily friction; consistent adoption of shared engineering patterns.
• People & Growth: clear engineer progression, strong team health and low regrettable attrition.
• Cross-Functional Trust: Product, Release, and Principal Engineers view the EM as reliable, proactive, and accountable.

Collaboration & RACI (Summary)

• Roadmap & Priorities: Product (Responsible), Engineering Manager (Accountable), Principal Engineer (Consulted), VP Engineering (Informed).
• Architecture & Technical Direction: Principal Engineer (R/A), Engineering Manager (Consulted), VP Engineering (Consulted/Informed).
• Delivery & Execution: Engineering Manager (R/A), Engineers (Responsible), Product/Principal Engineer (Consulted).
• Release Documentation: Release Manager (R/A), Engineering Manager (Accountable).
• Developer Experience: Engineering Manager (R/A), Principal Engineer/Engineers (Consulted), VP Engineering (Informed).

Perks & Benefits

• On-site gym and yoga room
• Flexible work options (select roles)
• Fully paid holiday week off at Christmas
• Champion spotlights and milestone awards (10, 15, 20 years)
• Community service hours
• Quarterly Town Halls
• Team cookouts and social events
• Medical, dental, and vision insurance
• Unlimited PTO
• Voluntary benefits
• Competitive total compensation package

Additional Info

• Candidates must be eligible to work in the United States; the company cannot sponsor visas at this time.
• Work environment: collaborative open/office environment.