Forward Deployed Engineer
Role explicitly works with a native vibe coding platform (Jinba) — deploying and integrating vibe-coded workflows for enterprises.
About the Role
Forward Deployed Engineer responsible for deploying and customizing Jinba's workflow automation platform for enterprise customers, building integrations with customer systems, and owning technical relationships from pilot through expansion. The role bridges product and engineering to translate customer needs into production-ready solutions and ensure successful adoption.
Job Description
Role
Forward Deployed Engineer (FDE) who works directly with enterprise customers to deploy, configure, and customize the Jinba workflow automation platform. The FDE serves as the technical bridge between product/engineering and major enterprise clients, owning deployments from pilot through expansion.
Key Responsibilities
- Deploy and configure Jinba for enterprise customers and drive successful adoption.
- Gather and document customer requirements by working with IT teams, business users, and executives.
- Build integrations connecting Jinba to customer systems (internal databases, legacy applications, ERP and enterprise software).
- Translate customer feedback into product requirements for the engineering team.
- Debug and resolve production issues in customer deployments.
- Develop best practices, documentation, and reusable integration patterns from field experience.
- Own customer technical relationships throughout pilots, rollouts, and expansions.
Requirements
Experience
- 3+ years in customer-facing technical roles (solutions engineering, implementation, consulting, or similar).
- Proficiency with TypeScript and comfort reading/modifying both frontend and backend code.
- Experience integrating with legacy systems and navigating complex enterprise IT environments.
Enterprise Integration & Security
- Deep understanding of enterprise tech stacks (ERP systems, databases, identity providers, internal APIs).
- Familiarity with integration patterns (APIs, webhooks, data pipelines, ETL).
- Familiarity with enterprise security and compliance requirements (SOC 2, on-prem deployments, VPNs, SSO).
Customer & Domain Skills
- Strong communication skills with technical and non-technical stakeholders.
- Ability to work with IT teams, business users, and executives across functions.
- Experience in regulated industries (finance, insurance, manufacturing) is a plus.
- Willingness to travel ~10–20% to customer sites.
Signals / Nice-to-have
- Prior engineering or consulting roles at major firms or experience in forward deployment/customer-facing roles at companies like Palantir, Accenture, Deloitte.
- Implementation, solutions, or technical consulting experience at enterprise software companies (e.g., Salesforce, ServiceNow, Workday).
- Prior experience deploying AI/automation products to large organizations.
Compensation
- Compensation range: $120,000 - $160,000 (USD)