IT Assistant

Role

We are seeking a reliable IT Assistant to support day-to-day technology needs across the organization. The role focuses on hands-on hardware support, troubleshooting user issues, account and asset management, and building simple internal tools or automations using low-code and AI-assisted platforms.

Key Responsibilities

• Set up, configure, and deploy user workstations (desktops, laptops, peripherals)
• Install and troubleshoot printers, network devices, and related hardware
• Provide general IT support for users (hardware, software, connectivity, and access issues)
• Diagnose and resolve technical issues in a timely and professional manner
• Assist with user onboarding and offboarding, including account setup and permissions
• Maintain inventory of IT equipment and ensure proper asset tracking
• Use modern low-code / AI-assisted development tools (“vibe coding” platforms) to create simple internal tools, automations, or workflow improvements
• Collaborate with team members to identify opportunities for process optimization through technology
• Research and implement solutions as needed and learn new tools on the fly

Requirements

• Solid understanding of general IT concepts (Windows OS, networking basics, hardware components)
• Experience setting up and troubleshooting PCs, printers, and common office technology
• Strong problem-solving skills and ability to work independently
• Comfort learning new tools and technologies quickly
• Basic understanding of programming logic (variables, conditionals, loops, data flow) is highly preferred
• Familiarity with any scripting or programming language is a plus
• Strong communication skills and ability to assist non-technical users

Compensation & Benefits

• Pay: From $24.00 per hour
• Benefits include 401(k), 401(k) matching, health insurance, dental insurance, vision insurance, health savings account, life insurance, paid time off, and retirement plan

Work Location

• In person (on-site)