Lead, Bus Sys Engineering - CPQ
Explicitly mentions AI-powered developer tools (Apex Guru, GitHub Copilot, Salesforce Agentforce/Vibes, Claude Code) for faster coding, troubleshooting, and documentation.
About the Role
Lead Salesforce Engineer to architect, design, and evolve scalable Salesforce and CPQ solutions, partnering with sales and engineering stakeholders to improve Quote-to-Cash processes and platform health. The role includes technical leadership, hands-on development, people management, and responsible use of AI-powered developer tools in a hybrid Gurgaon working model.
Job Description
Role
Lead Salesforce Engineer responsible for driving the architecture, design, and ongoing evolution of Salesforce and CRM solutions across the business systems landscape. The role combines hands-on development, technical leadership, cross-functional partnership, platform governance, and people management.
Key Responsibilities
- Lead architecture, design, and development of scalable Salesforce solutions including custom applications, automations, and integrations.
- Translate business requirements into secure, maintainable, and scalable technical solutions aligned with long-term platform strategy.
- Oversee integrations between Salesforce and other enterprise platforms and ensure reliable data flow and system design.
- Drive platform optimization for performance, scalability, usability, maintainability, and governance.
- Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management.
- Troubleshoot complex production issues and implement long-term, scalable resolutions.
- Maintain technical documentation including architecture decisions and design specifications.
- Identify process and technical gaps; lead tech debt reduction, platform modernization, and engineering efficiency initiatives.
- Provide technical leadership through architecture/design/code reviews and mentor engineers to build a high-performing team.
- Partner with Sales Operations, Revenue Operations, Security, Compliance, and Engineering stakeholders.
- Leverage AI-powered engineering tools responsibly to improve productivity, quality, and documentation.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
- 12+ years of experience in Salesforce engineering, application development, or technical leadership within global SaaS organizations.
- Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and Salesforce platform customization.
- Deep understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design.
- 5+ years of experience with Salesforce CPQ and a solid understanding of Quote-to-Cash / Order-to-Cash processes.
- Experience with DevOps practices, CI/CD, release management, and Agile/Scrum delivery models.
- Required certifications: Salesforce Platform Developer II (PD2) and Salesforce CPQ Specialist.
- Preferred certifications: Salesforce Certified Application Architect and Salesforce Certified System Architect.
Tools, Tech & AI
- Salesforce platform (Apex, Lightning Web Components, Flows, Salesforce CPQ)
- DevOps and CI/CD practices
- AI-powered developer tools explicitly referenced: Apex Guru, GitHub Copilot, Salesforce Agentforce/Vibes, Claude Code
Success Measures
- 3 months: Understand the Salesforce ecosystem, business processes, and build strong stakeholder relationships.
- 6 months: Lead technical design and delivery of critical Salesforce initiatives and be recognized as a trusted technical leader.
- 12 months: Be the go-to technical leader for Salesforce architecture and platform strategy; raise team quality through mentoring and scalable engineering practices.
Location & Working Model
- Role requires candidates to be based in Gurgaon for a hybrid working model.
Notes
- Emphasis on responsible use of AI tools with attention to security, privacy, and accuracy.
- Focus on platform governance, automation, and scaling CRM solutions for enterprise sales processes.