Lead CX/UX Designer (Health - UpToDate Expert AI - Mobile App) – Hybrid (ET/CT) R0055818

Role

Lead CX/UX Designer for the UpToDate Expert AI mobile application. Lead and scale a mobile-first design practice, partner with product, clinical, research, and engineering teams, and help define the user experience for iOS, Android and mobile web.

Key Responsibilities

• Drive mobile-first CX/UX strategy and execution for native iOS/Android and mobile web.
• Produce rapid prototypes and proof-of-concepts (including vibe coding) to validate interaction patterns and concepts.
• Develop and maintain design system components and UX patterns for consistent cross-platform experiences.
• Ensure accessibility and WCAG compliance across mobile experiences.
• Act as a liaison between UX, product, clinical, and technology teams to uphold design standards.
• Work within agile teams, support requirements management, and contribute to complex project delivery.
• Make independent design decisions and mentor or guide other designers as needed.

Requirements

• Minimum 10 years of experience as a Lead UX designer, ideally in an agile environment.
• Hands-on experience designing mobile web and native mobile applications (iOS and Android).
• Bachelor’s degree (or equivalent) in Interaction Design, Product Design, HCI, Industrial Design, or related field.
• Strong communication and stakeholder management skills; ability to build trusted relationships across cross-functional teams.
• Ability to work with limited guidance and make independent decisions.

Preferred Qualifications

• Strong knowledge of the healthcare ecosystem (payer and provider sectors) and prior agency experience preferred.
• Deep understanding of typography, color, layout, and motion design principles.
• Passion for emerging technologies, problem solving, and teaching/mentoring.
• Experience working in distributed, collaborative teams.

Technical Skills

• Rapid prototyping and vibe coding for proof-of-concepts.
• Experience with design systems and creating UX patterns.
• Knowledge and application of WCAG accessibility standards.
• Proficiency with Figma and Adobe Creative Suite.
• Solid understanding of HTML5 and CSS3.

Benefits

• Medical, Dental & Vision plans
• 401(k)
• FSA/HSA
• Commuter benefits
• Tuition assistance
• Vacation and sick time
• Paid parental leave
• Eligible for bonus

Location & Work Model

• Hybrid role aligned with Eastern/Central Time (ET/CT). Team gathers eight days per month at the nearest ET/CT local office within 50 miles.

Compensation

• Base salary range: $128,900 - $226,050 USD (eligible for bonus).