Manager, Forward Deployed Engineering - Munich

Role

As Manager, Forward Deployed Engineering (Munich), you will lead a team of FDEs responsible for high-stakes customer deployments of production systems built on frontier models. You will own end-to-end delivery outcomes, translate field insights into product and research signals, and codify repeatable tools and playbooks to scale FDE work.

Key Responsibilities

• Lead and grow a team delivering production systems built with frontier models.
• Own end-to-end delivery outcomes with a focus on clarity, speed, coordination, and technical quality.
• Codify successful practices into tools, playbooks, and roadmap inputs for broader leverage.
• Monitor early indicators in product behavior, customer environments, and delivery practices and raise urgent issues.
• Make judgment calls on what requires action and what does not.
• Provide direct, actionable feedback to elevate FDE performance and support individual growth.
• Define staffing and support models to scale field teams without added complexity.

Requirements

• 8+ years of engineering or technical delivery experience.
• 2+ years managing high-performing FDE or customer-facing engineering teams.
• Experience leading high-pressure technical projects from prototype to production.
• Ability to write and review production-grade code across frontend and backend using Javascript or Python.
• Strong decision-making under pressure, ability to simplify complex work, and translate field experience into actionable feedback for Product and Research.
• Strong cross-functional collaboration skills and ability to build trust with teams and customers.

Location & Work Model

• Based in Munich, Germany.
• Hybrid policy: 3 days in the office per week.
• Relocation assistance offered for new employees.
• Role requires travel up to 25%.