Manager - Senior Salesforce Consultant, Business Focus (Bilingual FR/EN)
Specifically mentions interest in emerging capabilities such as Vibe Coding, so familiarity is desirable.
About the Role
PwC Canada seeks a bilingual (FR/EN) Manager - Senior Salesforce Consultant to lead Salesforce implementations for Financial Services clients, translating business objectives into solution designs, managing delivery, and coaching teams. The role focuses on complex Salesforce configurations (Lightning, Apex, Visualforce), client workshops, and ensuring solutions meet security and data quality standards.
Job Description
Role
Manager - Senior Salesforce Consultant (Business Focus, Bilingual FR/EN) responsible for leading Salesforce implementations for Financial Services clients, translating business objectives into requirements and solution designs, facilitating workshops, managing delivery for workstreams or small-to-medium engagements, and coaching project teams.
Key Responsibilities
- Lead business analysis and solution design activities for Salesforce implementations in Financial Services (retail/commercial banking, wealth management, insurance).
- Translate client objectives into requirements, user stories, process models, and solution designs aligned to Salesforce best practices.
- Facilitate client workshops and working sessions with business and technology stakeholders.
- Guide teams through complex Salesforce configurations and deployments; support issue resolution and delivery trade-offs.
- Manage day-to-day delivery for workstreams or small-to-medium engagements and support engagement planning, effort estimation, scope management, and risk tracking.
- Coach and mentor consultants and senior associates to foster a high-performing team environment.
- Review deliverables for quality and alignment with PwC and Salesforce standards.
- Contribute to proposals, RFP responses, client presentations, and support Directors/Partners in shaping demos and solutions.
- Build client relationships and identify opportunities for follow-on work.
Requirements
- 3+ years of experience with the Salesforce platform.
- One or more Salesforce certifications (examples listed: Platform App Builder, Administrator, Sales Cloud Consultant, Service Cloud Consultant, Advanced Administrator).
- Strong understanding of Salesforce security, platform constraints, and best practices for when to use code.
- Strong understanding of Lightning, Apex and Visualforce.
- Experience with complex deployments and troubleshooting order-of-operations issues (triggers, workflow, process builder) and using workflow/validation rules for data quality.
- Experience leading client interactions to collect requirements, construct user stories, develop acceptance criteria, and estimate effort.
- Experience in coaching/mentoring and delivering project management activities (scope management, effort estimation).
- Fluency in English and French.
Preferred / Bonus Qualifications
- Additional certifications such as Platform Developer I, Financial Services Cloud Consultant, Architecture certifications, or Salesforce AI certifications.
- Interest in emerging capabilities such as Vibe Coding.
- Experience supporting business development activities and preparing RFP responses.
Compensation & Location
- Salary range: $112,400 - $162,400 (posted range for PwC locations in major city centres in Canada; final base salary depends on skills, experience, qualifications and work location).
- This position is required to be on-site.