Product Manager – AI/ML Product Builder (Core Intelligence)

Role

We are seeking a mid-level, builder-oriented Product Manager to design and deliver Extreme’s next generation of AI/ML intelligence agents for network monitoring, diagnosis, and optimization. This role owns the end-to-end lifecycle for intelligence capabilities, from discovery and prototyping through development, launch, and iteration, and works across platform, models, agents, and user-facing applications.

Key Responsibilities

• Partner with cross-functional teams and network SMEs to define and build AI/ML-powered agents that improve reliability, performance, and operational efficiency.
• Own discovery, scoping, prototyping, development, launch, and iteration for intelligence capabilities.
• Use AI tools (LLMs, copilots, vibe coding) to prototype agent behaviors, automations, evaluators, reasoning flows, and UX interactions.
• Collaborate with engineering to design and ship agentic systems that perform multi-step reasoning, take actions, validate outcomes, and learn from telemetry.
• Translate telemetry, events, logs, and signals into models, insights, and agent behaviors.
• Define agent policies, triggers, safety boundaries, and success criteria.
• Drive clarity for engineering through product and outcome definitions and evaluation frameworks.
• Work with design to create trustworthy, explainable AI/ML experiences for diagnostics and decision assistance.
• Partner with AI/ML engineers to optimize model performance, latency, cost, data quality, and decision accuracy.
• Build feedback loops and evaluation systems to continuously improve agents.
• Ensure intelligence features meet enterprise-grade safety, privacy, responsible AI, and operational constraints.
• Operate with urgency: simplify complexity, unblock teams, and deliver value quickly.

Requirements

• 5+ years in product management or PM/technical hybrid roles.
• 2+ years building and shipping AI/ML solutions, agents, or intelligence capabilities end-to-end.
• Proven experience building and shipping AI/ML features or agents (LLMs, ML models, anomaly detection, predictive systems, or autonomous workflows).
• Skilled at using AI as a force multiplier: vibe coding tools (Replit, Copilot, Windsurf), RAG and evaluation frameworks, agent orchestration, and fast prototyping.
• Ability to read/write lightweight code or scripts in Python with AI assistance to accelerate prototyping.
• Strong product instincts: simplify complex technical domains, prioritize effectively, and define clear user value.
• Familiarity with LLM orchestration, retrieval pipelines, vector stores, guardrails, and cost/latency trade-offs.
• Experience working with telemetry, logs, and event streams to identify opportunities for intelligence and automation.
• Excellent asynchronous communication skills and ability to operate in a remote-first, fast-paced, zero-to-one environment.
• Experience in networking and/or security is a plus.

Experience & Demonstrable Work

• Portfolio or examples showing AI/ML features or agents shipped to production, rapid prototyping with AI tools, and evaluation of model quality, cost, latency, and reliability.

Notes

• The role emphasizes responsible AI, safety, and explainability for enterprise-grade features.
• This position operates across platform, model, agent, and UX layers to shape the foundational intelligence used across Extreme products.