Salesforce & GenAI Tech Specialist
Requires hands-on vibe coding and light scripting; combines low-code work with GenAI/LLM prototyping for fast sales workflow automation.
About the Role
Partner with Sales and Account Management to design, build, and deploy Salesforce/Dynamics CRM automations and GenAI-powered solutions that improve sales workflows, accelerate productivity, and scale the global revenue engine.
Job Description
Role
As a Salesforce & GenAI Tech Specialist on the Information Systems team, you will architect and implement CRM and automation solutions (primarily Salesforce/Dynamics) and prototype GenAI/LLM-driven tools to streamline sales and go-to-market workflows. The role is builder-centric and focuses on scalable declarative automation, integrations, and enabling sales teams to adopt low-code GenAI capabilities.
Key Responsibilities
- Translate complex business requirements into technical solutions within enterprise business applications (Salesforce, Dynamics).
- Design, build, and maintain large-scale declarative automations (e.g., Salesforce Flow / Advanced Flows, Dynamics Business Rules) that support hundreds of users and thousands of records.
- Prototype and deploy Generative AI/LLM-driven tools and integrations (APIs, RAG patterns) for sales enablement (lead enrichment, predictive scoring, automated sales assistance).
- Enable and train sales teams to create and use low-code/GenAI tools, shifting users toward builder capabilities.
- Manage end-to-end lifecycle of system enhancements: discovery, sandbox testing, production deployment, and user adoption.
- Collaborate with global Information Systems, Integration, and Development teams on cross-functional initiatives.
Requirements
Must have
- 2–5+ years hands-on experience in enterprise business systems (Salesforce, Dynamics 365).
- Proven experience designing and deploying complex, multi-stage automations (e.g., Salesforce Advanced Flows) at scale without degrading performance.
- Strong understanding of sales / go-to-market processes and mapping them to technical solutions.
- Experience implementing GenAI solutions for business users, including LLM-based integrations, prompt engineering, and RAG-based tools.
- Hands-on experience in vibe coding and the ability to do light scripting or coding to augment no-code solutions.
- Ability to work autonomously, take ownership, and collaborate across time zones.
Preferred / Bonus
- Light scripting experience in Python or JavaScript to augment low-code automation.
- Familiarity with SQL / SOQL for data analysis and troubleshooting.
Benefits & Work Arrangement
- Comprehensive health, dental, and vision benefits and 401(k) matching.
- Pre-tax commuter benefits, fully stocked kitchen, and gym partnerships.
- Hybrid work schedule (3 days in-office; option to come in more often).