Senior Business Operations Manager (w/m/d)
Explicitly mentions vibe coding / AI development as a desirable skill — vibe coding experience is accepted.
About the Role
Senior Business Operations Manager responsible for optimizing lead steering and booking processes to reduce funnel drop-off and increase conversion. The role combines strategic analysis with hands‑on implementation across Sales, Marketing, Operations and Product to scale alternative sales funnels and improve booking efficiency.
Job Description
Role
As Senior Business Operations Manager you will own business-critical initiatives to optimize lead steering and booking processes, address funnel drop-offs, develop alternative sales funnels and make operational processes along the booking journey measurable and more efficient. The role blends strategic analysis with hands-on execution and delivers high impact on revenue and conversion.
Key Responsibilities
- Design and implement lead-steering mechanisms for optimal lead distribution and prioritization
- Develop and test products/processes to reactivate lost leads
- Build and scale alternative sales funnels
- Analyze and optimize booking and closing processes to improve conversion rates and throughput time
- Define, track and interpret funnel and performance KPIs
- Identify process inefficiencies and derive/implement concrete improvements
- Collaborate closely with Sales, Marketing, Operations and Product (including CPO and CSO)
Requirements
- Minimum 2–3 years of relevant experience in a high-performance, fast-paced environment
- Strong academic background (e.g., business administration, finance, mathematics, industrial engineering or comparable quantitative fields)
- Proven impact experience, ideally from consulting, VC/PE, venture building, startups or scale-ups
- Hands-on mentality with operational implementation experience
- Ideally prior exposure to Sales and/or Marketing, especially in funnel or performance contexts
- Ideally experience developing with AI (“Vibe Coding” is explicitly accepted) or implementing AI solutions
- Fluent German (spoken and written)
Benefits
- Work in Germany’s first green unicorn and contribute to the energy transition
- Modern office in Berlin-Friedrichshain with height-adjustable desks, table tennis and barista coffee
- Onboarding day with welcome bag and buddy program
- Transparent all-hands, short decision-making lines and open feedback culture
- Strong team spirit and regular team/company events
- 29 + 2 vacation days
- Discounted Wellhub membership and Corporate Benefits
- Diverse team (65+ nationalities) and opportunities for personal and professional development