Senior Principal, Product Engineering

Role

As Senior Principal, Product Engineering you will translate strategic objectives into deliverable epics and technical acceptance criteria, own outcomes across 2–4 product areas, and combine product ownership with hands-on technical contribution to accelerate delivery and reduce cycle time. You will partner closely with engineering, architecture, data, and DevOps to ensure systems are scalable, secure, and high-performing while institutionalizing AI-native practices.

Key Responsibilities

• Define epics, user stories, and technical acceptance criteria to enable autonomous, high-velocity engineering execution.
• Partner with architects to ensure designs meet performance, security, and compliance requirements.
• Lead backlog prioritization and influence technical investment decisions to balance feature delivery, platform health, and technical debt.
• Act as an embedded, hands-on technical product leader across discovery, design, delivery, and troubleshooting to unblock teams.
• Contribute directly to prototypes/spikes, debugging, performance tuning, instrumentation/observability, and CI/CD improvements.
• Leverage data instrumentation, analytics, and observability to assess product health, performance, and ROI.
• Drive DevOps, CI/CD optimization, and automation to improve release reliability and deployment speed.
• Establish and be accountable for cycle time, flow efficiency, and throughput KPIs and demonstrate measurable improvement.
• Model and institutionalize AI-native product and engineering practices including AI-assisted discovery, design, coding, testing, and operations.
• Lead technical discovery and product design sessions and serve as subject matter expert for assigned products.
• Promote cross-team collaboration, transparency, experimentation, and continuous learning.
• Introduce and train teams on modern product management methodologies and discovery-driven development.

Requirements

• Bachelor’s degree in Computer Science, Product Development, Business, or related field.
• 15+ years of progressive experience in product, engineering, development, and project management.
• Experience engaging with C-suite and in brand or product development management.
• Prior experience leading teams and cross-functional initiatives (direct or matrix leadership).
• Experience using AI coding for production applications (Vibe Coding) > 1 year.
• Ability to operate across the full lifecycle: discovery, requirements, delivery, production, and operations, including hands-on troubleshooting and technical contribution.
• Proven track record leading complex, technical product initiatives involving APOs, microservices, data platforms, and cloud infrastructure.
• Strong analytical curiosity, ability to operate in ambiguity, and excellent verbal, written, and presentation skills.
• Knowledge or familiarity with BPO or insurance industry preferred.

Benefits

• Generous PTO plan with paid holidays and floating holidays.
• 100% paid employee healthcare on Day 1; eligible for medical, dental, and vision benefits on Day 1.
• 401(k) with employer match, vested on Day 1.
• Annual bonus eligibility and other total compensation components.
• Opportunity to work for a growing, global organization and engage with clients and internal partners.
• Organization-wide focus on growth and development.
• Hybrid work model; remote positions based in the United States (candidates must reside within the U.S.).

Compensation

• Salary range for most locations for this role: $145,899 - $247,039 annually. Individual pay decisions vary by experience, qualifications, and geography.

Interview Process

• Behavioral interview with Talent Acquisition
• Online talent assessment
• Hiring Manager Interview with Chief Information Officer
• Stakeholder interviews (Senior Director, Software Engineering and Team Expert)
• Business case

(Additional steps may be added as needed.)