Senior Software Engineer - Observability Core Platform Engineering

Role

Senior Software Engineer on the Observability Core Platform Engineering team, responsible for research, development, operation and automation of IKEA’s next-generation observability platform supporting 300+ product teams.

Key Responsibilities

• Design and evolve a Kubernetes-based Observability platform running in hybrid infrastructure (on-prem + GCP/Alicloud).
• Build fully automated platform workflows using Terraform, Argo CD, Helm and GitHub Actions, and integrate them into CI/CD pipelines.
• Operate and improve Grafana, Loki, Tempo, Mimir and OpenTelemetry-based observability for critical services at large scale.
• Collaborate with platform and product teams to deliver new features and a strong developer experience.
• Research upstream observability community developments and adopt relevant improvements.
• Act as an SRE/Observability partner to product teams to drive reliability, automation and tooling, continuously leveraging AI tools.

Requirements

• 5+ years as a systems/software engineer.
• Strong experience in Python or Go and comfortable working on platform code and tooling.
• Hands-on experience implementing observability solutions and modern SRE/observability practices.
• Deep experience with Kubernetes and running services in hybrid cloud environments (GCP and/or Alicloud; Azure is referenced in the platform context).
• Hands-on skills with Grafana, Mimir, Tempo, Loki and OpenTelemetry.
• Experience with infrastructure-as-code and GitOps workflows (Terraform, Argo CD, Helm, GitHub Actions) and CI/CD practices.
• Comfortable working in Agile teams using Jira and Git.
• Creative, inquisitive mindset and willingness to research and share knowledge.
• Regular use of AI/ML/LLM tools and “vibe coding” to support design, debugging and development.

Work Environment & Team

• Small, dedicated team focused on building and running an open-source-based observability platform at large scale (supports ~300 teams, handling large log/trace and metric volumes).
• Emphasis on development opportunities, impact on IKEA’s digital transformation, and a healthy, flexible life balance.

Location & Logistics

• Role based in Bengaluru (Bangalore). Candidates should be local to the location; IKEA does not provide relocation support for this recruitment.
• In line with team values, the role expects you to spend the majority of time in the office.

Contact

• Hiring manager: Niclas Nilsson (niclas.nilsson@ingka.ikea.com)
• Tech recruiter: Jay Mistry (jay.mistry@ingka.ikea.com)

Notes

• Remove private application submissions; apply through IKEA recruitment program only.
• Recruitment language: English.