Small Accounts Team Lead
Uses vibe-code to build lightweight bots and automations and leverages AI tools and workflow automation to scale sales productivity.
About the Role
Lead retention, expansion, and marketplace performance for Artsy’s Small Accounts segment by managing and coaching a team of account executives and personally handling high-impact renewals and upsells. Build and run a data-driven operating system—KPIs, forecasting, and automation—using AI and vibe-coding to scale productivity and revenue.
Job Description
Role
The Small Accounts Team Lead at Artsy is a sales leader responsible for retention, expansion, and marketplace performance for the Small Accounts segment of the Galleries business. This role combines people leadership, operational design, and hands-on engagement in high-impact renewal, churn-risk, and upsell conversations.
Key Responsibilities
- Own headline retention and expansion targets for the Small Accounts segment
- Build and run a rigorous operating cadence across weekly, monthly, and quarterly performance reviews
- Define, track, and enforce accountability against leading-indicator KPIs that drive retention outcomes
- Conduct deep root-cause analysis on performance trends and translate insights into action
- Act as the embedded RevOps leader for the segment, owning forecasting, pipeline health, data quality, and performance reporting
- Design and deliver sales enablement including playbooks, talk tracks, and ongoing coaching
- Leverage AI tools and workflow automation to eliminate repetitive work and improve sales quality
- Build or vibe-code lightweight bots, automations, and dashboards that scale team productivity
- Step into key renewal, churn-risk, and upsell conversations with strategic partners
- Partner cross-functionally with Product, Finance, and Leadership to inform roadmap and pricing
Requirements
- Proven experience leading B2B SaaS sales and/or account management teams
- Strong operational mindset with the ability to design systems, processes, and metrics
- Advanced analytical skills with comfort in spreadsheets, BI tools, and CRM data
- Demonstrated success driving accountability to both outcomes and inputs
- Experience acting as or partnering closely with Revenue Operations / FP&A and product management teams
- Hands-on experience using AI to automate workflows and augment sales execution
- Excellent coaching, communication, and leadership presence
Compensation & Benefits
- Base salary range: $88,000 - $120,000 annually
- Commission plan: $40,000 - $50,000 at full target attainment
- Meaningful Artsy equity and competitive health benefits
- Flexible time off and hybrid work model (primarily NYC, London, Berlin offices, 2-3 days/week)
- Comprehensive benefits including medical, dental, parental leave, short- and long-term disability, Employee Assistance Program (mental health support), 401k, commuter benefits, FSA, HSA, and financial wellness support
- Professional development opportunities, mentoring, and internal programming (events, All Hands, Artsy Salon, etc.)