Working Student (f/m/d) Quality & Process Management (IT)

Role

Working Student (f/m/d) - Quality & Process Management (IT). Part-time fixed-term position (15 hours/week) supporting the IT quality management system and process management activities.

Mode of Employment and Location

• Fixed term, 15 hours per week.
• Mobile work within Germany is possible up to an average of 60% of working hours (subject to manager agreement).

Key Responsibilities

• Maintain QMS documented information and portal content, including document lists, metadata, versions, dates, links, and SharePoint/QMS portal content.
• Support process management activities and check completeness of documented information under QPM guidance.
• Prepare summaries, FAQs, guidance material, and presentations to help process owners apply the Process Management Framework consistently.
• Support governance and team meetings by preparing agendas, materials, minutes, and action logs.
• Contribute to continuous improvement, release/change activities, and audit-related support tasks.

Qualifications

• Currently enrolled in a technical or business-related degree program (e.g., international management or related field).
• Available for at least one year.
• Confident user of Microsoft 365 tools such as Word, PowerPoint, Excel, SharePoint, and Teams.

Preferred / Additional Skills

• Experience in SharePoint administration and Power BI is a plus.
• Practical knowledge in prompting and vibe coding is welcome.

Attributes and Competencies

• Very good English language skills (German is a plus).
• Interest in quality management, process management, IT governance, compliance, and continuous improvement.
• Structured, reliable, detail-oriented working style with a strong quality mindset.
• Analytical and process-oriented thinking with ability to structure information clearly.
• Good communication, collaboration, and presentation skills.
• Willingness to learn and work in an international environment.