GenAI Tools Support Engineer
Explicitly references "vibe coding" platforms and supports tools like Claude Code, Cursor, and GitHub Copilot.
The L2 GenAI Tools Support Engineer provides second‑line operational and technical support for enterprise GenAI productivity and vibe coding platforms (Claude Code/Cowork, GitHub Copilot, Cursor, Microsoft 365 Copilot). The role focuses on troubleshooting IDE/CLI integrations, license and authentication issues, secure configuration, basic administration, and enablement for developers and knowledge workers.